The Effect of Organizational Culture and Personality on Organizational Citizenship Behavior Mediated by Organizational Commitment on the Employees of PT Bank Tabungan Negara (Persero) Tbk Jember

  • Ida Nur Kholisah Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Jember
  • Sampeadi Sampeadi Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Jember
  • Markus Apriono Jurusan Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Jember
DOI: https://doi.org/10.19184/ejeba.v7i1.10963

Abstract

This study aims to examine and analyze the effect of organizational culture and personality on organizational citizenship behavior mediated by organizational commitment on the employees of PT. Bank Tabungan Negara (Persero) Tbk Jember. This is a descriptive explanatory research. The population was all employees of PT. Bank Tabungan Negara (Persero) Tbk Jember with the sample consisted of 98 respondents taken by census sampling. Research data were analyzed using path analysis. Results showed that organizational culture and personality have a significant and positive effect on organizational commitment, organizational culture and personality have a significant and positive effect on organizational citizenship behavior, and organizational commitment has a significant and positive effect on organizational citizenship behavior of the employees of PT. Bank Tabungan Negara (Persero) Tbk Jember. These results imply that good organizational culture and personality can improve organizational citizenship behavior, directly, or indirectly as mediated by organizational commitment.

Published
2020-04-01
How to Cite
KHOLISAH, Ida Nur; SAMPEADI, Sampeadi; APRIONO, Markus. The Effect of Organizational Culture and Personality on Organizational Citizenship Behavior Mediated by Organizational Commitment on the Employees of PT Bank Tabungan Negara (Persero) Tbk Jember. e-Journal Ekonomi Bisnis dan Akuntansi, [S.l.], v. 7, n. 1, p. 72-76, apr. 2020. ISSN 2685-3523. Available at: <https://jurnal.unej.ac.id/index.php/e-JEBAUJ/article/view/10963>. Date accessed: 20 apr. 2024. doi: https://doi.org/10.19184/ejeba.v7i1.10963.
Citation Formats
Issue
Vol 7 No 1 (2020): e-JEBA Volume 7 Nomor 1 Tahun 2020
Section
Articles