NUGRAHA, Kristian Suhartadi Widi; 						SURYANINGSIH, Ika Barokah; 						PARAMITA, Cempaka.
 PENGARUH ELEMEN-ELEMEN HEALTHCARE SERVICE QUALITY (HCSQ) TERHADAP KEPUASAN PASIEN RUMAH SAKIT BINA SEHAT JEMBER.
<strong>BISMA: Jurnal Bisnis dan Manajemen</strong>, [S.l.], v. 12, n. 3, p. 323-340, sep. 2018.
ISSN 2623-0879.
Available at: &lt;<a href="https://jurnal.unej.ac.id/index.php/BISMA/article/view/9002" target="_new">https://jurnal.unej.ac.id/index.php/BISMA/article/view/9002</a>&gt;. Date accessed: 06 may 2024.
doi: <a href="https://doi.org/10.19184/bisma.v12i3.9002">https://doi.org/10.19184/bisma.v12i3.9002</a>.