@article{{PFSTPT}{}, author = {Pangaribuan, L., Wirawan, I., Pangaribuan, M., Hidayat, D.}, title = { Analisis Kepuasan Pengguna Trans Metro Deli Dengan Metode Customer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA) (Studi Kasus: Koridor 5 Tembung – Lapangan Merdeka)}, journal = {Prosiding Forum Studi Transportasi Antar Perguruan Tinggi}, volume = {11}, number = {2}, year = {2024}, url = {https://jurnal.unej.ac.id/index.php/PFSTPT/article/view/49561} }