PUTRI, Luccy Avrindy Ragilia; IRAWAN, Bambang; UTAMI, Elok Sri.
Pengaruh Service Recovery terhadap Customer Satisfaction pada Hotel Royal Jember.
Jurnal Ekonomi Akuntansi dan Manajemen, [S.l.], v. 18, n. 2, p. 75-84, sep. 2019.
ISSN 2459-9816.
Available at: <https://jurnal.unej.ac.id/index.php/JEAM/article/view/13999>. Date accessed: 01 sep. 2024.
doi: https://doi.org/10.19184/jeam.v18i2.13999.