Handayani, Siswi, 		Wahyudi, Edy Wahyudi, AND 		P, Poerwanto.
" Pengaruh Variabel-variabel kualitas pelayanan terhadap kepuasan anggota unit pertokoan koperasi pegawai republik indonesia universitas jember" <em>Electronical Journal of Social and Political Sciences (E-SOSPOL)</em> [Online], Volume 1 Number 1 (11 September 2017)