HANDAYANI, Siswi Tri; WAHYUDI, Edy; POERWANTO, .. Pengaruh Variabel-variabel Kualitas Pelayanan terhadap Kepuasan Anggota Unit Pertokoan Koperasi Pegawai Republik Indonesia Universitas Jember. Electronical Journal of Social and Political Sciences (E-SOSPOL), [S.l.], v. 1, n. 1, jan. 2014. ISSN 2830-3903. Available at: <https://jurnal.unej.ac.id/index.php/E-SOS/article/view/490>. Date accessed: 03 may 2024.