PUTRI, Husni Indrawati Wijaya.
 PENGARUH DIMENSI KUALITAS LAYANAN TERHADAP CUSTOMER DELIGHT MELALUI CUSTOMER SATISFACTION.
<strong>BISMA: Jurnal Bisnis dan Manajemen</strong>, [S.l.], v. 13, n. 2, p. 105-111, july 2019.
ISSN 2623-0879.
Available at: &lt;<a href="https://jurnal.unej.ac.id/index.php/BISMA/article/view/8884" target="_new">https://jurnal.unej.ac.id/index.php/BISMA/article/view/8884</a>&gt;. Date accessed: 26 apr. 2024.
doi: <a href="https://doi.org/10.19184/bisma.v13i2.8884">https://doi.org/10.19184/bisma.v13i2.8884</a>.